Frequently Asked Questions
💳 What payment methods do you accept?
We accept the following payment methods:
- Apple Pay - Quick and secure payment via Apple devices
- PayPal - Safe online payments with buyer protection
- CashApp - Fast peer-to-peer payments
🖥️ How do you access my PC?
We use AnyDesk, a professional remote desktop software, to securely connect to your PC. Here's how it works:
- You download and install AnyDesk (free software)
- You provide us with your AnyDesk ID during the scheduled service
- You approve our connection request
- We perform the optimization while you watch
- You can disconnect at any time
Security: AnyDesk uses military-grade encryption and you maintain full control over the connection.
⏱️ How long does each service take?
- Basic Windows ($15): 45 minutes
- Casual ($30): 1 hour
- Ultimate ($125): 2-3 hours
Times may vary slightly based on your system's condition and specific requirements.
💸 Do you offer refunds?
No, we have a strict no-refund policy. All sales are final once work has begun. Please review our services carefully before purchasing.
📅 How do I schedule a service?
After purchasing a service package:
- Join our Discord server
- Contact @luke56180 with your purchase confirmation
- We'll schedule a convenient time for both parties
- Download AnyDesk before the appointment
- Be ready at the scheduled time
🔧 What should I do before the service?
- Close all unnecessary programs
- Ensure stable internet connection
- Download and install AnyDesk
- Back up important files (recommended)
- Be available for the entire service duration
🎮 Will this improve my gaming performance?
Yes! Our optimizations typically result in:
- Higher and more stable FPS
- Reduced input lag
- Faster game loading times
- Better overall system responsiveness
Results vary based on your hardware and current system state.
📞 How do I book via Discord?
Discord is our primary communication platform for booking and support:
- Join our Discord server using the invite link
- Direct message @luke56180
- Mention which service package you want
- We'll guide you through payment and scheduling